B2B & B2C eCommerce

B2C ECOMMERCE

Consumers expect an optimized experience from any digital touchpoint at any time. SuiteCommerce allows you to create a great online shopping experience and deliver it across any site, any device and any geographic location.

 

ENGAGING SHOPPING EXPERIENCES

Your brand is your business and SuiteCommerce helps reflect it with pixel-perfect design capabilities. Provide uniquely branded, relevant and engaging shopping experiences that drive conversions and grow your business with capabilities like alternate images, quick views, product comparisons and reviews, wish lists and more.

 

MAKE PRODUCTS EASIER TO FIND

Connecting shoppers to products is the first step in creating an effective search merchandising strategy. Powerful site search, combined with faceted navigation, ensures shoppers find the products they need quickly and easily. Present upsells, cross-sells and related products based on merchant-driven rules like browsing behavior or best sellers.

 

MARKETING AND PROMOTIONS

Boost engagement, loyalty and sales with flexible discount and promotion options. Offer product, order and shipping discounts as a flat rate, percent or free item to all customers or just a segmented list. Allow brand enthusiasts to share content across social networks and provide product reviews. Email, cart abandonment and pop-up sign-up campaigns are easily executed with the Oracle Bronto Marketing Platform.

 

CART AND CHECKOUT

A persistent cart and a streamlined checkout allow shoppers to complete their orders with ease. Offer customers payment options including credit cards, promo codes and gift cards. Shoppers can check out as a guest or registered user. The entire shopping experience is secure with HTTPS support and integrated to common payment gateways for real-time credit card processing with PCI DSS compliance and multi-level fraud protection.

 

ACCELERATE YOUR ECOMMERCE DEPLOYMENT

Accelerate your time to market and ensure you meet customer expectations for a great online experience with SuiteSuccess for SuiteCommerce. With nearly two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.

 

 

B2B ECOMMERCE

SuiteCommerce empowers B2B sellers to create sites that engage business buyers, maximize their buying efforts and save them time while providing the same easy and information-rich shopping experience as a B2C website. Support online stores, in-house sales, distributors, manufacturers, brick-and-mortar stores and channel partners—all from a single platform.

 

PURCHASING

Provide the tools needed to streamline the buying process, including routine, repeat and bulk ordering capabilities. Marry the supply side with the buy side through integration with vendors, distributors, and manufacturing entities, all within the NetSuite platform. Online orders automatically convert to invoices with workflow management of approval, fulfillment and billing.

  • Give customers their own negotiated prices, terms and credit limits.
  • Allow buyers to submit a Request for Quote on your website and then convert the quote to an online order.
  • Connect your product catalogs directly to your customers’ e-procurement system with punch-out capabilities via third-party connectors.

 

BILLING

Automate and expedite your billing process by giving buyers the ability to review and manage payments online.

  • View summaries of outstanding and available balances, deposits, credit memos and the terms associated with accounts.
  • Examine all invoices, and, if account terms exist, easily make full or partial payments against single or multiple invoices.
  • Provide B2B payment methods like invoice billing, credit limits and ACH processing.

 

SERVICE AND SUPPORT

Offer solutions for self-service support to your buyers while empowering your team to meet customer needs with detailed case management, efficient returns and tracking for field services.

  • Enable self-service returns management so shoppers can initiate an online return authorization.
  • Improve engagement and client satisfaction by enabling customers to submit questions or support queries directy to your support desk.
  • Give customers complete access to their order history and details related to each order, including shipping, billing and payment information. Easily reorder items from past purchases.

 

ACCELERATE YOUR ECOMMERCE DEPLOYMENT

Accelerate time to market and meet customer expectations for great online experiences with SuiteSuccess for SuiteCommerce. With nearly two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.

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